Support Centre

How do I make a reservation?

Last Updated: Apr 13, 2016 07:42PM IST

You need a valid credit card to process your reservation. We accept Visa, Visa Delta, Visa Electron and MasterCard credit cards and Solo, Switch, JCB and Laser. We do not accept American Express.

The credit card must have sufficient funds to pay for the deposit.

After you select your destination and enter you dates, a list of available hostels will show. Pick the hostel of your choice, then enter the number of people in the type of room you wish to reserve.  After this, press "book now" and the system will ask you to enter the credit card information and then to confirm the reservation.

Once you click on the “confirm” button, the system will process the transaction and then send you the confirmation record by email. The process takes less than a minute.

Be patient – do not click the button “confirm” more than once to avoid making duplicate bookings.

If you don’t find the confirmation email in your inbox, look for it in the “junk mail” folder as it may have been screened by the spam filter.

You must print the confirmation record and bring it with you to the hostel.

Upon arrival and check-in to the hostel, you may be asked to pay balance stated on the confirmation page.

Group: If you intend to book reservations for a large group or for a long stay, please expect to disburse a higher guarantee deposit. Look for these details in the description of the hostel on our website. The balance can be paid 30 days before arrival by bank transfer directly with the hostel.

info@hostales.com
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